The Ktrade Terminal, used by KASB/Ktrade/KSL, has been experiencing significant issues with orders getting stuck, which is a notable concern for investors. This problem arises mainly due to an inefficient and unreliable ordering system that tends to fail unexpectedly during crucial trading hours. These system failures disrupt trading activities and often result in substantial financial losses for the investors.
Clients have reported considerable financial losses due to this issue, where the technical flaw in the system hinders smooth trading operations and leads to financial damages due to delayed or unexecuted orders. The magnitude of these losses varies, with some clients losing significant amounts.
Furthermore, there are reports of other problematic practices, such as unauthorized trades and changes in traders without client consent, which contribute to the overall challenges faced by investors using the Ktrade Terminal.
This situation with the Ktrade Terminal highlights the importance of a reliable and efficient trading system, especially in fast-moving markets where timing is crucial. The frequent occurrence of orders getting stuck is not only a technical problem but also a significant financial risk for investors.